UX design

Science-backed design solutions that solve real problems.

INTRODUCTION

Turning dreams into reality

You know your site has issues holding it back from reaching its full potential.

Whether you’ve completed our SmartSite Programme or UX Optimisation Blueprints, it’s time to bring those insights to life.

We offer three options to get your website back on track and make it the star of your marketing efforts.

 

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Our designs follow a science-backed, data-driven approach to solve your problems.

Show me the science
Plans & pricing

UX design packages and support options

Consciously crafted UX design packages and support options designed for maximum impact whichever stage of business you’re at.

Lite

Wireframes

£6,985

One-off

Fundamentals

  • Reimagined user experience
  • Engagement and conversion focused

Research

  • SmartSite BehSci audience profiling

Wireframes

  • Optimised sitemap
  • Wireframe prototype – desktop & mobile
  • Video walkthrough

Project management

  • Discovery meeting
  • 2 x rounds of feedback
Register your interest

Register your interest and book in your free gameplan session

Scale-up

UX support

from £3,800

Monthly

Fundamentals

  • SmartSite BehSci audience profiling
  • ROI focused
  • Opportunities for optimisation
  • UX/UI design
  • Behavioural science informed

Reactive

  • On-demand UX support
  • Reactive solutions and hypothesis for testing
  • Consultative guidance

Proactive

  • Audience research
  • Usability testing
  • Identifying opportunities using data, behavioural science and psychology frameworks
  • Accessibility & sustainability audits
  • Prioritised recommendations
  • Testing roadmap

Project management

  • Regular meetings
  • ROI assessed regularly
Register your interest

Register your interest and book in your free gameplan session

Growth

Redesign

from £20k

One-off

Fundamentals

  • Reimagined user experience
  • Psychology informed design
  • Engagement and conversion focused

Research

  • SmartSite BehSci audience profiling

Wireframes

  • Optimised sitemap
  • Wireframe prototype – desktop & mobile
  • Video walkthrough

Design

  • Desktop and mobile optimised designs
  • Accessible, sustainable design

Project management

  • Discovery meeting
  • 2 x rounds of feedback at wireframe and design stage
  • Project meetings
Register your interest

Register your interest and book in your free gameplan session

Our Valued Clients

We work with people who want to join us on our journey...

for maximum impact commercially and socially

Lite & Growth

Wireframes & redesign

Armed with what needs to be done to optimise your website, you now need this made into reality.

As the logical and most valuable next step, wireframing may be all you need for that – we work to produce a wireframed prototype that provides accurate direction for your designer or developer to update your website as necessary.

You’ll benefit widely from the fact the prototype has considered all the necessary elements channeled in to optimise conversions (behavioural science, psychology, accessibility & sustainability).

Taking this to the next step, we can also provide the design as part of our Redesign package. With this we’re able to bring to life the design recommendations gathered in one of our Optionsation Blueprints or our SmartSite BehSci Programme for maximum impact and results.

Scale up

Monthly UX support

You can consider us like your outsourced UX design team. With your best interests at heart, we’ll work to ensure, month to month you receive the maximum value.

We’ll ask you to consider each month where can we have the greatest impact, and we’ll respond to that.

It could be to simply be on hand to respond to your design requests, helping you to bring stakeholders on board with a web-related idea, or it could be on finding opportunities to enhance conversions and engagement month to month.

Whichever, this is the kind of work we love the most, because of the reward of watching you and the business blossom.

"You have such a unique approach, your websites actually have thought put into them! I work with so many agencies that just throw together websites without any thought going into it like you do, everything in a logical position and order!"

James F.
Freelance Developer

Results

Driven by Results

A successful website does more than attract visitors – it engages them and drives meaningful actions, such as sales, sign-ups, donations, or inquiries. We understand the importance of achieving results, which is why we focus on optimising websites to exceed expectations.

By combining behavioural insights with proven strategies, we create seamless, engaging experiences that boost conversions. This not only maximises ROI from your campaigns but also builds customer loyalty and drives sustainable growth. When your website performs better, your business thrives.

Happy customers are one thing, but hard and fast results are equally important for us to see. Seeing your growth and your teams unite towards a common goal is what it’s all about for us.

"Their approach to UX carefully combined an understanding of our users as well as our organisational objectives. We couldn’t be happier with the resulting design and user experience."

Lynsey Passmore – Women’s Prize

Turning Point

2 months following website launch they reported:

  • A significant uplift in referrals.
  • Uplift in unprompted newsletter sign ups (450),
  • A reduction in engagement resulting in user satisfaction having found what they need faster.

Quantum Detectors

Following website launch they reported:
50.04% increase in organic users (no other marketing activity),
14.7% increase in downloads.

FAQS

You probably have some questions for us

1. How does UX design impact our conversion rates and overall marketing performance?

Good UX design makes it easier for users to achieve their goals, whether that’s making a purchase, signing up, or consuming content. This directly improves conversion rates, reduces bounce rates, and enhances the overall effectiveness of your marketing efforts.

2. How do you measure the success of UX design improvements?

We measure UX success through various metrics such as increased time on site, reduced bounce rates, improved conversion rates, and user feedback. We also track key performance indicators (KPIs) aligned with your specific business goals.

3. What exactly is UX design, and why is it important for my business?

UX design focuses on creating seamless and enjoyable user experiences. It helps ensure that visitors can easily navigate and engage with your website or app, leading to higher satisfaction, increased conversions, and better customer retention.

4. What’s included in monthly UX support?

Monthly UX support typically includes ongoing user testing, design updates, analytics monitoring, continuous optimisation of user flows, A/B testing, and new feature implementation based on performance data and user feedback. Book in a Gameplan meeting to understand the full scope.

5. Why would my business need ongoing UX support rather than a one-time redesign?

Ongoing UX support ensures that your website or app evolves with changing user behavior, market trends, and business goals. It allows for continuous improvement, quick fixes to issues, and the ability to adapt to new opportunities or challenges without major overhauls.

6. How do you prioritise UX updates and changes during monthly support?

We prioritise updates based on data insights, user feedback, and your current business goals. High-impact changes that improve user experience and align with marketing objectives are tackled first.

7. How does monthly UX support integrate with our existing team?

We work closely with your internal team, providing recommendations, designs, and implementation guidance. Our goal is to seamlessly collaborate with your designers, developers, and marketers to align UX efforts with broader business strategies.

8. What is wireframing, and why is it essential in the design process?

Wireframing is the process of creating simple, blueprint-like sketches that outline the structure and layout of a webpage or app. It helps visualise the user journey, identify potential issues, and ensure alignment between stakeholders before full design and development begin.

9. How detailed are the wireframes you provide?

Our wireframes range from low-fidelity (basic layout and structure) to high-fidelity (more detailed and interactive). The level of detail depends on the stage of the project and the specific needs of your team.

10. What is the difference between wireframes and prototypes?

Wireframes focus on the structure and layout of a page without much design detail, while prototypes are interactive models that simulate the user experience and functionality of the final product.

11. How can wireframing help prevent costly design mistakes?

Wireframing allows you to test and refine ideas early in the process, catching potential usability issues and design conflicts before time and resources are invested in full development, saving you money and time.

12. What is the typical timeline for a full website or app redesign?

Timelines vary depending on the complexity of the project, but a full redesign typically takes between 3 to 6 months from research and strategy through to design, development, and launch.